Surabaya, Jawa Timur

Dedicated Internet Surabaya

Enterprise-grade dedicated internet access di Surabaya dengan bandwidth simetris, SLA 99.9% uptime, dan 5 POP locations untuk konektivitas optimal.

Symmetric Bandwidth

Equal upload and download speed

99.9% Uptime SLA

Enterprise-grade guarantee

5 POP Locations

Across Surabaya area

24/7 NOC Support

Round-the-clock monitoring

Why THC Dedicated Internet in Surabaya?

THC has invested significantly in Surabaya infrastructure to provide enterprise customers with the most reliable and high-performance dedicated internet connectivity.

5 POP locations covering Surabaya metropolitan area

East Java backbone hub with high-capacity uplinks

Industrial and commercial zone coverage

Dedicated support for East Java enterprise customers

Available Packages

10 Mbps

Starter

SLA 99.5%

50 Mbps

Business

SLA 99.9%

100 Mbps

Enterprise

SLA 99.9%

1 Gbps

Corporate

SLA 99.95%

Custom bandwidth available. Contact us for pricing.

FAQ — Dedicated Internet Surabaya

Berapa lama proses instalasi dedicated internet di Surabaya?

Untuk area yang sudah tercover POP THC di Surabaya, proses instalasi rata-rata membutuhkan 7-14 hari kerja setelah survey lokasi.

Apakah THC menyediakan redundansi koneksi di Surabaya?

Ya, kami menyediakan opsi dual-path redundancy dengan automatic failover untuk memastikan business continuity.

Bagaimana SLA diukur dan dilaporkan?

SLA diukur berdasarkan network availability bulanan dengan monitoring 24/7. Laporan SLA tersedia melalui customer portal.

Berapa bandwidth minimum yang tersedia di Surabaya?

Bandwidth minimum 10 Mbps symmetric dengan opsi scaling hingga 10 Gbps tergantung lokasi dan ketersediaan kapasitas.

Ready for Dedicated Internet in Surabaya?

Get enterprise-grade connectivity with guaranteed performance and 24/7 support.